Gratorama KYC Verification: When It’s Required And What To Prepare
Gratorama runs KYC checks to confirm identity, address, and payment ownership before certain withdrawals and when account activity triggers compliance checks.
- Identity (ID/Passport): Gratorama asks for a clear photo or scan of a valid passport or national ID card. The full document must be visible (all corners), in colour, with readable name, date of birth, document number, and expiry date. If you use a driver’s licence, Gratorama requests both sides.
- Address proof: Gratorama accepts a utility bill, bank statement, or official government letter showing your full name and current residential address. The document must be dated within the last 90 days and match the details on your account profile. Screenshots of web pages are rejected; PDF statements downloaded from online banking are accepted if they show the issuer, your name, and the date.
- Payment method: If you deposit by bank card, Gratorama asks for a photo of the card showing the first 6 and last 4 digits, plus your name. You must cover the middle digits and the CVV code. If you use an e-wallet, Gratorama requests a screenshot or PDF from the wallet account showing your name and the wallet ID/email used for deposits.
Gratorama requests verification at registration if the profile data looks incomplete, at the first withdrawal, after large withdrawals, after changes to personal details, and when the system flags unusual deposit or login patterns. A new KYC check also starts if you switch the withdrawal method to a different card or wallet.
Gratorama processes most KYC files within 24 hours. If photos are cropped, blurry, or the address proof is outdated, the review extends to 2–3 business days because the team asks for re-uploads.
Once approved, Gratorama keeps the verified status on the account until you change legal name, address, or the main withdrawal method, or the compliance team requests an updated address proof due to document age.
Right now, Gratorama’s KYC flow is a standard three-step check (ID, address, payment) with a